Shipping Information

Key Information

- Delivery Times: Orders are typically delivered within 4–14 business days (Monday to Friday) after placing your order.
- Shipping Costs:
We offer FREE shipping on all orders - no minimum spend required.

Delivery

Orders are typically delivered within 4–14 business days (Monday to Friday) after placing your order. Please note that delivery times may vary due to courier delays, COVID-19 impacts, public holidays, or peak shopping periods. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, allowing you to follow your order while it is in transit.

Shipping Costs

We offer FREE shipping on all orders - no minimum spend required.

Which Countries Do We Ship To?

At this time, we only ship within Australia.

Order Cancelling

If you wish to cancel your order, please contact our customer service team as soon as possible after placing your order. We will confirm whether the cancellation is possible before the order has been processed or dispatched.

Delayed Orders

If your delivery is delayed, we sincerely apologise for any inconvenience caused. Please allow an additional 2 business days beyond the estimated delivery timeframe and ensure you are using your tracking number to monitor your order.

Delivery delays most commonly occur after orders have left our warehouses and are in the hands of postal or courier services. If your order still hasn’t arrived, please contact us with your order number, and we’ll be happy to assist.

Orders That Are Damaged or Inaccurate

If your order arrives damaged or you receive incorrect items, please contact us as soon as possible.
When reaching out, please include:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

This will help us resolve the issue as quickly as possible.

Contacting Us About Your Order

If you need to contact us regarding your order, please reach out via our Contact Us page or direct to hello@allrounderaussies.com.au and include your order number so we can verify your purchase.

One of our friendly team members will respond within 24–48 hours.